24 hour towing in Woodbridge, NJ: the questions, answered the way the night dispatcher would answer them

Yes. The night dispatcher is a person sitting at a screen with the trucks on it, not a voicemail box and not an answering service in another state. (908) 666-3168 is the same number day and night. A large share of Woodbridge calls arrive between eleven at night and six in the morning, from Metropark, the mall lot, the Route 9 warehouses and the interchange ramps, and every one of them is handled like a Tuesday at noon.

The yard is in Linden, twelve minutes away by Routes 1 & 9 or two exits up the Turnpike, and a truck is often already working the Route 1 corridor. Avenel, the mall and Iselin are the quickest; Sewaren and Hopelawn take a few minutes longer. The dispatcher gives you a window from where the nearest truck is at that moment, not a number off a card.

The booking fee is a flat $149 and covers dispatch and hooking the car up; book it online and it is $129. Mileage to wherever you want the car is quoted before the truck rolls. A jump start, a tire change, a lockout or a fuel delivery is one flat price each. Nothing is added because it is dark, a weekend or a holiday. The prices page walks through it line by line.

Yes, and it is one of our most common Woodbridge calls. Tell dispatch which garage or surface lot, which level, and whether you are with the car or still on the platform. The decks are too low for a rollback to drive through, so the driver brings the car to the entrance on a wheel-lift or dollies and loads it at street level. If it is only a dead battery, a jump saves you the tow.

On the New Jersey Turnpike and the Garden State Parkway the shoulder itself is served by the Turnpike Authority's authorized garages; book with us anyway, and once the authorized truck has the car off the highway we take it from the exit or the garage's lot to the shop or driveway you choose, at the same flat quoted price. Route 9, Route 440, Routes 1 & 9, Route 35 and every township street are ours to dispatch to directly.

Turnpike and Parkway shoulders are served by the Authority's authorized garages. Book with us and we take the car from the exit or the garage's lot. Once the car is at the bottom of the ramp, on Route 1 at Exit 130 or at Metropark off Exit 131, a normal local tow to your shop starts at the flat $149 booking fee.

Not unless you ask for that. Our tows go to the mechanic, the body shop, the dealer or the driveway you name. We do not operate a yard that charges by the day, and a car delivered straight to your destination is never billed storage or a release fee.

No. Anybody can call. If you do have a roadside plan or towing coverage, you can still call us directly, pay the quoted amount and send in the itemized receipt for reimbursement. After midnight that is usually faster than waiting for a plan to find a contractor willing to drive to Woodbridge.

Yes, on a rollback, with all four wheels on the deck and straps on the tires. Say what you drive when you call so the right truck leaves Linden the first time; a wheel-lift is fine for a front-wheel-drive commuter and cheaper to run, but it is the wrong tool for those three.

No. The driver uses skates or a wheel-lift to walk the car sideways or forward out of the space, then loads it. Tell dispatch the cross street and which side of Oak Tree Road you are on so the truck approaches from the correct side street.

Give the dispatcher the entrance you came in by, the nearest anchor store or restaurant, and whether you are in the deck or on the surface. The driver calls when he is on Woodbridge Center Drive, and you can flash your hazards. Most mall calls after closing are dead batteries and end with a jump.

Yes. One or two people ride in the cab at no charge. If there are more of you, say so, and dispatch will work out a plan; nobody gets left on a shoulder in the dark.

Yes. Medium and heavy-duty trucks leave the same Linden yard for straight trucks, sprinter vans, yard tractors and buses along Route 9, Route 440, Smith Street and Port Reading Avenue. Fleet accounts get a direct line, net terms and one monthly invoice, and a 4 a.m. call is answered.

Nearly always. The trucks run the Route 1 corridor and the township around the clock, and the yard is twelve minutes away. Tell the dispatcher your cross street, lot, garage or exit and you hear the arrival time of the closest truck, not an estimate.

Yes. Book online and the booking fee is $129 rather than $149. If you are on a shoulder right now, phoning (908) 666-3168 is quicker; the online discount is for people who can spare a few minutes to type.

Yes. Flatbed and wheel-lift drivers, owner-operators with their own trucks, and roadside providers. Pay, requirements and the application are on the driver jobs page.

Call (908) 666-3168. Say whether you are safe, then give a cross street, lot or exit, and the nearest truck is moving before the call ends. Online booking saves $20 but the phone is faster when you are standing on Route 9.

Yes, on a flatbed with a front-wheel chock and soft straps, never a sling. Sport bikes, cruisers and scooters, from a Route 35 shoulder or a garage in Colonia where the bike sat all winter.

Leave it off. Do not turn the key. Tell dispatch the car was in water, and it will ride a flatbed with the driver checking the depth before he backs the truck in. Salt water from the Arthur Kill is worse than rain for the electronics, so the sooner it is out, the better.

Yes. Any of the bordering towns, Carteret, Rahway, Clark, Edison, Perth Amboy, Sayreville or Linden, is a normal local tow: the $149 booking fee plus mileage. Longer trips, to the shore or across a state line, are quoted the same way with tolls built in.

He tells you the number before he touches anything. The $149 booking fee does not change. Winching or dolly work is quoted on the spot if the car turns out not to roll or steer, and you decide whether to go ahead.

No. The booking fee and the mileage rate are identical on Christmas night in a blizzard and on a clear June afternoon. Bad weather may stretch the arrival window, and the dispatcher will say so honestly, but it never changes the price.